Services

Administration

  • Annual review of benefits; including cost analysis and plan performance
  • Mid-year snap shot; review claim data and usage reports
  • Customized Benefit Plan Summary
  • Carrier Billing reconciliation
  • Enrollment and change verification

Compliance

  • COBRA Solutions
  • TASC Section 125; simplifies tax liability for employers and reduce taxes for employees while providing quality benefits.
  • Qualifying events in regards to enrollment changes

Online Access

  • Secure group website with access to materials; including enrollent forms and customized Benefit Summaries.
  • HR360; a comprehensive online Humana Resources portal assisting with manageing daily HR needs
  • COBRA Solutions

Support

  • Be available to respond to questions regarding the plan, claims and eligibility.
  • Keep clients ahead of the curve by notifying them of changes in laws—issues that will directly impact their businesses.
  •  Provide customer support throughout the plan year such as enrollment changes, claims and insurance I.D. cards.
  • Provide support when COBRA issues come up or mini-COBRA needs for less than 20 employees.
  • Reconcile billing statements and correct any billing errors that may arise.
  • Provide payroll deduction spreadsheet based on employee elections

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